Effective Date: 17/02/2026
Website: www.preambletechnologies.com
Company Name: Preamble Technologies
1. Overview
Preamble Technologies provides digital products and automation tools. Due to the nature of digital products, refunds are handled under specific conditions outlined below.
By purchasing our products, you agree to this Refund Policy.
2. Digital Products (General Policy)
Our products include:
- AIVORA – AI Chatbot
- AUTOWISH – Email Automation
- Custom Product Slider
- Silver Rate Calculator
- US On Tap – Digital Memory Space
Since these are digital tools and access is granted immediately after purchase:
- Refunds are generally not provided once access or download is delivered.
- All sales are considered final unless otherwise stated.
3. Eligibility for Refund
Refunds may be considered only in the following situations:
- Technical issue that prevents product usage
- Product not delivered after successful payment
- Duplicate payment
- Major functional defect not resolved by our support team
Refund requests must be made within 7 days of purchase.
4. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Lack of technical knowledge to use the product
- Failure to read product description
- Business loss or unmet expectations
- Incorrect configuration by the user
- Delay caused by third-party hosting or plugins
5. Subscription-Based Products (If Applicable)
If any product is offered on subscription:
- Users may cancel before the next billing cycle.
- No partial refunds for unused subscription period.
- Cancellation stops future billing only.
6. Custom Development Services (If Applicable)
For customizations or personalized services:
- Advance payments are non-refundable once work begins.
- Partial refunds may be considered only before project initiation.
7. US On Tap – Digital Memory Space
Since US On Tap provides secure digital storage:
- Refunds are not available after account activation.
- If technical issues prevent access and cannot be resolved, a refund may be considered within 7 days.
8. How to Request a Refund
To request a refund, contact:
Email: info@preambletechnologies.com
Include:
- Order ID
- Purchase date
- Reason for refund
- Supporting screenshots (if technical issue)
Refund review may take 5–10 business days.
9. Processing of Refunds
Approved refunds will be processed to the original payment method.
Processing time may vary depending on payment gateway or bank.
10. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Updates will be reflected on this page.
11. Contact Information
For refund-related inquiries:
Preamble Technologies
Email: info@preambletechnologies.com
Website: www.preambletechnologies.com